Help Cente

Help Center: Your Essential Guide to Lighting Solutions

   Welcome to your one-stop resource for all things [Your Brand Name]. Here you'll find practical answers to common questions, detailed guides for using and caring for your products, and all the information you need about our services and policies. Our goal is to make your experience seamless and satisfying.

⚡ Quick Troubleshooting & FAQ

Q1: How do I know which size or type of lighting fixture is right for my space?
We provide room-specific size guides on each product page (e.g., “For a standard 8-foot ceiling, we recommend a pendant with a 12-20 inch diameter over a dining table”). Still unsure? Email our support team with your room dimensions and photos for personalized advice.

Q2: Why is my dimmable light flickering or buzzing?
This is often due to incompatibility between the bulb and the dimmer switch. Ensure you are using dimmable LED bulbs specifically designed to work with your dimmer's technology (e.g., leading-edge vs. trailing-edge). We list compatible dimmer types in the product specifications where applicable.

Q3: Can I return an item if I've opened the box and assembled it?
Yes, for most items. Products must be returned in new, undamaged, and resalable condition with all original parts and packaging. A restocking fee may apply for items that have been assembled or removed from their original packaging. 

   For non-urgent inquiries, please use our [Contact Form](link to your contact page). This ensures your request is properly categorized and reaches the right specialist.

   For the fastest service, please have your order number and relevant product details ready when you contact us.